- Website: https://www.nps.gov
- Phone: (415) 561-4900
- Address: B201 Fort Mason San Francisco, CA 94122
Highest Review
I left the ferry and stepped on the island and then they started telling the story of the general history of the island. After that I got a map that costed $1 and walked to the cell house where the audio tour was located.
Some employees gave me headphones and a device. They told me how to operate the device and all the controls. The audio tour toured me through the cell house. I was able to see the cells of famous inmates and the cells of the escaped prisoners from 1962. It toured me to the solitary cells and dining area. Once I was done with the audio tour I went outside.
I walked to the lighthouse area. That area has great views of the Bay Bridge, San Francisco, and Golden Gate Bridge.
Then I took the ferry back to pier 33. The line to the ferry was very long. You can leave the island whenever you want. The ferry arrives every 30mins. Plan when you are leaving. Lovely experience.
Note: Eat and drink before you step on the island. No food or drinks (besides water) is allowed on the island. You’re allowed to eat ONLY in the DOCK. Also they do sell food ion the ferry.
Lowest Review
I’ve been taking this tour since I was little. I’ve always loved it even though they don’t show us much as they could. I went on July 2nd (my birthday). We showed up with prepaid tickets early. Waited in line for 20 to 30 minutes and when we got to the front of the line, we were told masks were required. The mask mandate is over, but whatever, if you require them then should provide them. We were then told to get out of line and to go BUY them at the ticket booth. By the time we waited in another line and bought the useless masks, we missed out boat. We had to wait for the next boat which made our time on the island rushed so we could make our dinner reservations. Thank you for ruining my birthday. I won’t be back unless you can bring back good customer service instead of being money hungry jerks. I’m done.
